Dreamhost Review

Is it Really Worth the '2x' Higher Price Tag?

Brad Smith  — 37 user reviews

I’ve been a paying customer for Dreamhost for the last 37 months. During that time, I’ve monitored their performance – avg. load time and uptime.

This review relies strongly on data, such as uptime, load time (speed) and customer support experience.

 

What is Dreamhost?

Dreamhost review: Their homepage
DreamHost homepage

DreamHost is the dinosaur of web hosts.

It’s ginormous. Claiming over 400,000 active customers and hosting over 1.5 million sites. That’s a lot.

It’s ancient. Founded waaaaaay back in 1996 by a few undergrad students at Claremont College in California.

And it’s well respected. Bringing home PCMag’s ‘Best Web Hosting Service’ award for the second year in a row.

They even go so far as to offer crazy things like a 97-day money back guarantee and promise 100% uptime (or you get refunded).

We wanted to put DreamHost to the test, and see for ourselves if the reality lived up to the hype. We also wanted to know if they’re any better than Bluehost, SiteGround and HostGator.

In June of 2015, we set up a basic WordPress test website on DreamHost’s ‘Shared Plan’. Detailed performance stats including uptime & speed can be found here by clicking ‘History’.

Here’s our quick recap.

 

Pros of using Dreamhost Hosting

There’s a lot to like about DreamHost.

They promise great uptime and customer support. They even throw in a few freebies to make your experience even better.

Here’s an overview of their best attributes.

 

1. Good Uptime, but an awful September

It’s fair to say that DreamHost stands by their uptime. They’re so confident, that they’ll provide an extra day of service for every hour of downtime your site experiences with them.

Fortunately for their accountants, that doesn’t happen very often (99.92% is less than 10 minutes of downtime per month).

Over our 12-month review process, DreamHost delivered 99.73% uptime, which isn’t great considering that the industry’s elite produce around 99.98%. There are much more stable and cheaper web hosts like – A2 Hosting, HostGator Cloud & SiteGround.

2017:

  • January average uptime: 99.99%
  • February average uptime: 99.84%
  • March average uptime: 99.89%
  • April average uptime: 99.97%
  • May average uptime: 99.99%
  • June average uptime: 99.93%
  • July average uptime: 100%
  • August average uptime: 99.50%
  • September average uptime: 97.79% !!!
  • October average uptime: 100%
  • November average uptime: 99.83%
  • December average uptime: 100%

 

Dreamhost Load Time & Uptime: (Last 12 months, detailed data can be found here.)

2. Page Load Time 21.0% Faster than Average Competition

DreamHost’s page loading times didn’t let us down either, clocking in at 931ms over the same twelve-month period. That’s about 21.0% faster than the average of 1185ms we’ve seen in analyzing other web hosts.

You can check more stats below:

dreamhost load time

 

Last 12 month average load time

2017:

  • January average speed: 851ms
  • February average speed: 855ms
  • March average speed: 945ms
  • April average speed: 832ms
  • May average speed: 782ms
  • June average speed: 748ms
  • July average speed: 1,315ms
  • August average speed: 1,141ms
  • September average speed: 1,301ms
  • October average speed: 818ms
  • November average speed: 806ms
  • December average speed: 773ms

3. Knowledgable, Friendly Support

The best uptime and fastest loading times mean nothing without great support to back it all up.

Here, DreamHost excels. Within 5 minutes we were connected to a live chat agent, getting detailed responses after a few seconds.

Their support is not outsourced (which is evident), and is available 24/7. The only catch? No phone support.

Dreamhost review: Evaluating customer support

Quick chat with Dreamhost support agent

4. 97-Day Money Back Guarantee and ‘Free Days’ for Downtime

DreamHost offers the longest money back guarantee in the industry, coming in at 97 days for shared hosting plans.

But that’s not all.

They will also credit you a day’s service for every hour of interrupted service. They aren’t kidding around about standing behind their service. In my opinion, that’s just awesome…

P.S: We used that perk in March when our uptime was slightly lower than promised (99.89%).

According to DreamHost’s Terms of Service, you’ll only be eligible for free days if:

  • The DreamObjects service is unresponsive, or
  • DreamObjects gives a server error response to valid user requests for more than a minute of consecutive requests.

Scheduled maintenance that may cause downtime is excluded.

It’s also important to note that DreamHost doesn’t offer automatic refunds for some payment methods, like:

  • PayPal
  • Check (written checks or electronic checks)
  • Money Orders
  • Gift Certificates

It’s awesome that DreamHost offers such a long period to receive your money back. If they’re that confident that you’ll love them, you should be too.

But if you don’t want to get stuck committing to DreamHost until you are 100% sure that you love their services, then be sure to pay for your subscription automatically with a debit or credit card.

That way, you’ll be able to receive your refund automatically.

5. Unlimited (Really!) Bandwidth

All companies say they provide unlimited hosting. But most don’t come close.

DreamHost truly does offer unlimited bandwidth and data transfer according to their ‘Unlimited Policy‘ terms.

This service is incredibly rare for a reason (read: cost). So here are the exceptions:

  • Copyrighted content to which you do not hold usage or distribution rights.
  • File upload / sharing / archive / backup / mirroring / distribution sites.
  • A site created primarily to drive traffic to another site.
  • Making your account resources available (whether for free or pay) to the general public.

6. They’re Carbon Neutral (AKA Green)

Being a web host takes tons of resources. Just the amount of electricity it takes to run servers alone is tremendous.

That’s why DreamHost is committed to reducing their impact on the environment. One way that they do this is through the purchase of carbon offsets.

In fact, DreamHost has been a carbon neutral company since 2007. In just 10 years, the company has neutralized a whopping 29,298.1 tons of greenhouse gases.

dreamhost green

That’s huge!

But according to their website, that’s not the only way that the company stays committed to energy efficiency.

In their offices, they use:

  • LEED Platinum and EnergyStar-certified facilities
  • Advanced lighting control systems with occupancy sensors
  • LED and low-mercury, high-efficiency CFL lighting throughout
  • Balanced, highly-optimized HVAC plants
  • Window film to reduce solar load
  • Motion-controlled, low-flow restroom fixtures

In their data centers, they:

  • Use high-efficiency cooling infrastructure with both airside and waterside economization
  • Have evaporative cooling plants that use a combination of municipal water and reclaimed water
  • Use power-efficient processors whenever possible
  • Are partners in state-level “clean wind” programs
  • Use power from grids that obtain electricity from many renewable sources including wind farms, solar panels, and hydroelectric plants

DreamHost also provides recycling bins in every office, steers clear of disposable silverware by providing real silverware and dishes for employees, and practices in-office composting.

They give employees the option to work from home to reduce emissions.

Talk about a commitment to the planet! It’s good to know that companies using large amounts of energy are concerned about being as energy efficient as possible.

They’re passionate about backing up their claims, too. DreamHost’s Certificate of Carbon Neutralization from TheGreenOffice is available online for anyone to view.

dreamhost green

If you’re proactive about reducing your carbon footprint, DreamHost is a great web hosting option to consider.

 

Cons of using Dreamhost Hosting

DreamHost is a perfect choice for most people.

However, there are a few potential pitfalls which might be a deal breaker for others.

Starting with cost.

 

1. Among the More Expensive Options Available

Five bucks a month is more than enough for most web hosts, assuming you’re signing up for at least one year’s worth of service.

But DreamHost starts at $7.95. IF, you pay for three years at once.

Otherwise, the one-year minimum will set you back $9.95 per month.

2. ‘One Size Fits All’ (in most cases it’s enough)

Most web hosts offer tons of different hosting plans that make it difficult to differentiate between what each provides, and which is the best option for you.

DreamHost doesn’t do that, offering only a single shared hosting plan to get started.

Sure, that makes it easy to choose. But that also means a beginner with a simple site is going to pay the same as a pro who regularly gets over 300,000 monthly uniques.

3. No cPanel – is it really a con? Hard to tell…

DreamHost has created their own control panel to provide a streamlined version for non-techies.

However, those professionals accustomed to using cPanel or Plesk (like we do) probably won’t like this approach.

4. Possible Delayed Setup

New customer accounts need to be verified prior to activation. That means while registration is instant, provisioning can take a few hours. Factor that into your new launch plans if you’re trying to get up-and-running ASAP.

 

Dreamhost Pricing, Hosting Plans & Quick Facts

Here’s a quick overview of Dreamhost’s hosting plans:

  • Shared Hosting: Unlike most other web hosts, Dreamhost offers one simple shared hosting plan that costs $7.95 per month. They do not use the three-tiered approach like most web hosts and this makes it easy for their users to make a decision. Their shared hosting plan is powered by SSDs.
  • Managed WordPress Hosting: Their managed WordPress hosting costs $19.95 per month (billed annually). It comes with 30GB SSD storage. Their WordPress hosting has no limits and they boast that it can handle 2.1 million monthly visits. It comes with support for unlimited email accounts and 1 free dedicated IP address.
  • VPS Hosting: Their VPS hosting starts at $15 per month (with 1GB RAM and 30GB SSD storage) and can cost up to $120 per month (with 8GB RAM and 240GB SSD storage). All their VPS plans come with unlimited bandwidth and allow support for unlimited domain names.
  • Dedicated Hosting: Their dedicated server starts at $149 per month and can cost up to $379 per month. For $149 per month, you will get 4 cores, 1TB HDD, and 4GB RAM. Their dedicated servers come with full root and shell access, unlimited MySQL databases, RAID-1 storage, Ubuntu Linux, 1-Click WordPress installer, unlimited bandwidth and DDoS protection.
  • Ease of Signup: Long and complicated sign up process. Signup should be easier.
  • Free domain: For first year on all annual hosting plans.
  • Payment Methods: Credit Card, PayPal, Check, Money Order, Checking Account
  • Hidden Fees and Clauses: None. Yay! 🙂
  • Upsells: A few upsells. Boo.
  • Account Activation: Account activation can take a while. Go grab a cup of coffee (or two).
  • Control Panel and Dashboard Experience: Custom Dreamhost control panel. This can be a bit difficult to use, blah. But who knows, maybe you’ll like it?
  • Installation of Apps and CMSs (WordPress, Joomla, etc.): One-click installer for WordPress and other apps/CMSs.

 

Do We Recommend Dreamhost?

DreamHost might cost you 2X what another option does.

But they’re worth it.

They’re super reliable, offering incredible money-back guarantees if you experience any downtime or other hiccups along the way.

Their support is exceptional across the board. And they throw in a few freebies which can offset the higher initial cost.

If you value reliability and support that’s second-to-none (and money’s not as big of a concern), look no further than DreamHost.

P.S. If you want to see hosting providers that ranked above Dreamhost, check our best performing hosts here.

What’s good about Dreamhost?

  • Good uptime (99.76%)
  • Page loading times are 18% faster than competitors (~870ms)
  • High-quality, helpful, and fast customer support
  • 97-day money back guarantee
  • You’ll get “free days” when you experience downtime
  • Bandwidth is truly unlimited
  • They’re carbon neutral (AKA green)

What’s bad about Dreamhost?

  • More expensive than some other web hosts
  • Only offers a “one size fits all” plan
  • There’s no cPanel
  • Setup may be delayed since each visitor must be verified before their account is activated

Are you a satisfied (or unsatisfied) DreamHost customer? Please leave a review below! We accept all reviews (good or bad) in an effort to provide the most transparent and honest ones possible.

 

Submit a review

Submit a short but detailed review and earn $10 when we approve it.

Review Title

Web Host Rating (1-100)

Upload image (optional)

37 user reviews for DREAMHOST

1/100 — 

Worst Company - Stay away

Worst support ever and slow servers, That’s the main thing about them. I used them a year or so ago and cancelled within a month, even then it was a nightmare transferring my sites off they wouldn’t help me at all.

1/100 — 

Stay Away

I purchased 3 years of shared hosting from Dreamhost about a month ago. Since then my site has continually been down, returning 500 Internal Server errors and has often taken 20+ seconds to load when it’s “up”. I’ve spoken with their support team about the issue on multiple occasions and have been assured that the issue is “being worked on”, but the fix never lasts for more than a few hours. To top it all off, the customer service representatives have been rude and dismissive, making it blatantly obvious that they couldn’t care less if they keep my business or not. Do not host your site here.

1/100 — 

Staff doesn't help

I have 5 different Dreamhost services and file upload doesn’t work well almost 50% of the time.

When i ask Dreamhost Support, they tell me they have technical problems on their end and that they will be fixing it soon.

This happens almost once a week and it’s infuriating to see that you have to wait 3 hours to upload a 50mb file through SFTP.

When i asked on Dreamhost community about this issue, lots of people with the same problem as me replied.

I am just waiting for my hosting plans to expire in order to migrate to a more efficient hosting.

10/100 — 

Useless

Absurd migration processes if you want to move a WordPress site to them and actually preview it. It’s either hacking the hosts file or setting up mirrors – which go down minutes after you’ve set them up! No warning, no edits done – nothing. The site is working – and then it isn’t. Completely absurd.

I can only assume these reviews here are paid for spam.

Just save yourself time and frustration and pay more for a proper managed hosting elsewhere. You’ll thank me later.

50/100 — 

terrible to communicate with

we’ve lost access to our account. We’ve been emailing for a week to gain access and they haven’t done a thing. You can’t call these people. Emails need to go to a special address or it gets rejected and the response ends up in your junk mail. No wonder they are rated as they are.

20/100 — 

Monrygrab

Got a bit money grabby lately. I’ve hosted here since 2004 approximately. Never had a problem until recently when they kept bombarding my control panel/email with messages to buy a fixed I.P. for the website. I declined several times. Eventually the buggers flogged my card without me knowing and I had to just remove the ‘service’. Never used to be this way, but maybe stay away!?

95/100 — 

Much Better than Comparable Companies

Dreamhost is my all-time favorite web hosting site. I’ve tried other web hosting companies in the past such as 1&1 and MediaTemple, but I always seemed to have problems and the customer support for these companies was rather disappointing. However, with Dreamhost, I’ve never even needed to contact support for any reason because their service allows for such a seamless experience! Plus, they offer competitive prices so you don’t have to break the bank. I’m 100% satisfied with Dreamhost and now that I’ve discovered it, I’m never going to use any other web host. I’d highly recommend it to anyone interested!

90/100 — 

Easy set-up, Slow complete registration, smart-semi-slow support, and no worries.

I started with Dreamhost in August 2016, been very happy with the service. Sign-up took a while with activation of the accounts and so on, but for a new, do-it-yourself developer their setup has been wonderful. I’m on the shared plan, paid $6 a month for a three-year deal, and haven’t looked back. The fact that I know millions of other sites are hosted takes a lot of my worries away: no scams, good support once you have a problem, and so on. It was easy to setup https for e-commerce, and their hosting stack is great for old-school PHP sites (mine). If you are a budding developer and want to get your own site up to show off and play with, this is where you want to be.

50/100 — 

NOT SO GOOD FOR A BIG COMPANY

I work for a human resource company (viclawrence.com) based in Nigeria with over 5, 000 outsourced staff. We have been using DreamHost for about 2 years now. The experience is not interesting.

First, we lost hundreds of emails with no valid explanation from dreamhost. Sending emails to all staff is a problem as individual email accounts cannot send more than 100 emails per hour. The announcement list which is an alternative for this bulk emailing does not support adding attachments while sending. Login issues sometimes occur.

None of these was an issue with our previous host.

Their uptime is great, really great. But their custom panel makes using the platform difficult especially for a company like ours.

I will recommend dreamhost for a small company company but definitely not for a big company with hundreds or thousands of staff.

1/100 — 

Worst Hosting Company You Could Use

STAY AWAY FROM THIS COMPANY. The hosting is absolutely horrible. They don’t provide technical support in a quick fashion. Literally if your business depends on dependable hosting DO NOT USE this company. We lost thousands of dollars due to constant issues with this company!

90/100 — 

No c-panel, Hallelujah

Dreamhost’s custom control panel is a dream. With c-panel on other hosts, I always felt that there were mysterious files being made all over my account—things felt like they got cluttered and confusing quickly. Dreamhost’s panel doesn’t have as much going on, but it is transparent. I suppose their panel tries to be more of an automated sys admin rather than a webmaster, although they do still have some one-click installs and site builders.

1/100 — 

Dreamhost is HORRIBLE

Dreamhost disabled my site, without warning, because they noticed a lot of bot activity. They disabled my site at 11pm and have not contacted me for 8 hours. Their support is horrible. You have to pay $9.95 if you want them to call you. (Hint.. they don’t actually call.)

I cannot begin to express how angry I am with Dreamhost.

50/100 — 

Service is terrible

Terrible service. Website was down for over a week. No support number to call. All you can do is email or submit a trouble ticket while your company is bleeding money. They call you back, but if you’re away from your desk or on another call they won’t leave a voicemail. Their number comes up as anonymous so you can’t call them back. One of the supposed owners was emailing me. Didn’t work on a business day (Monday) so I had to wait yet another day before he would call me back. Then he was rude and nasty on the phone. After making me wait a week, he couldn’t understand why I was frustrated and kept making snarky comments. Don’t use them. Plenty of other options out there.

30/100 — 

Used to be Good

Been with Dreamhost since 2010, finally switched. They used to be rock solid, with fast and friendly support. I also liked that they were a local company.

Things have gone downhill, support is terrible, and the server outages got to be too much. Happily moved to a new comapny.

90/100 — 

I really like Dreamhost

I’ve used Dreamhost for many years hosting my own domains and some for friends and family. I’m a developer with limited server admin knowledge and I find the control panel extremely helpful and easy to use. Whenever I’ve needed support I’ve got the answer I needed within a few hours although UK/US time difference affects the wait. One thing I love is that you can reply to their automated emails and support will get back to you directly – why can’t everyone do this? So much more customer friendly than “Do not reply” emails
The domain registration is simple but could be enhanced by allowing multiple domains to be registered simultaneously – maybe the answer is to prepay some money to my account?
Overall I’m very satisfied although I am a probably a pretty light user of the service

100/100 — 

Exceptional quality and value

I have been using Dreamhost for about a year now, I moved over our 8 sites from our last host which was a WHM/VPS server.

The simplicity of running multiple domains and stores on Dreamhost is a breath of fresh air. You have to be willing to get used to their custom dashboard, but it is worth it.

I have heard complaints about the email system, which I cannot comment on as I use Google for Business instead of their servers.

I never write reviews, but I have been so impressed I wanted to so that others could have the confidence to give them a chance.

Pros: Speed, reliability, good support, ease of use
Cons: No phone support (which doesn’t matter to me)

1/100 — 

Never again..

We recently moved from GoDaddy to Dreamhost after reading reviews about a lot of companies out there. With that, we chose DreamHost. I will start by saying, THE WORST IDEA EVER! If you are small company with maybe 5-10 employees. Great, use them. Anything bigger, would never recommend them to anyone. Their email is clunky, slow, and pounded with SPAM. Their filters are crap, their customer support is the worst, and the knowledge base (which they brag about) is meant for people that have a degree in Computer Science, not for the casual web user just starting out (which again, they brag about.) In the end, WORST DECISION EVER!

100/100 — 

Everything is perfect

I use Dreamhost services for many years now and have never had any issues that they are unable to solve.
Their systems are fast and efficient, very responsive and with many possibilities of configuration and customization for the experts, but with excellent guides that explain to beginners how to juggle.
The domain management panel, the spaces, the mailboxes and databases is very simple to use and contains useful function “One-Click Install” which allows you to configure in a few seconds the most common software like web forums, wiki, blogs, etc.

Finally, their customer service is one of the best in the world for any problem you contact them, there is always someone helpful and courteous ready to help you in the best way!

100/100 — 

My experience has been great...

I used Dreamhost to set up my personal website when I wanted to learn more about web development. I found a great deal (less than $10/month). Their managed WordPress option was surprisingly simple to set up and I love the fact it auto-updates WordPress so I don’t have to every couple of months.

About 1.5 years later I helped my friend make his personal website and I set him up with a Dreamhost account too. It had been a while since I did it and I was running into an issue installing WordPress on his hosting (an issue on my part, not theirs – I had simply forgotten how to do it). I had to contact customer support. I opted to do the chat support and my customer service person was able to point me in the right direction within probably 5 minutes.

As a comparison, I now manage my company’s website and their hosting provider is Godaddy, and when I have to deal with their support staff it usually takes a LOT of explaining so they fully understand the problem. This was not an issue at all with Dreamhost. Overall my experience with Dreamhost has been great with the minimal amount of features I take advantage of; I’m sure others would find its other features just as helpful and easy to use.

85/100 — 

Reliable host, confusing pricing..

I’ve been with Dreamhost for 2 or 3 years now, and I’ve never had any problems with the hosting. It’s been fast and reliable, two things you expect most from a hosting provider.

65/100 — 

OK for beginners; web vets, not so much

I signed up with Dreamhost a few years ago because it was cheaper than my then-current host, and because unlike said host, it offered Ruby On Rails, which I really wanted to learn.

Well…except that the version of RoR that Dreamhost supported was outdated and to this day has not been updated and requires user hacks to be able to use a current version — user hacks that may or may not work.

E-mail is a huge issue. Delays in receiving e-mails — especially over the web — can be a major hindrance, and Dreamhost can go weeks before resolving issues, or often be dismissive and say that they don’t see any signs of problems on their end.

E-mail filters leave much to be desired; unfortunately no way to block e-mails by top-level domain.

95/100 — 

Long term betterment for small bucks

I’ve been with Dreamhost for 16 years, hosting multiple sites on a shared environment. I host multiple sites with multiple needs, from SMF to WordPress, archive file storage, and more. The flexibility is great. The customer service is top notch. The availability is high. And, added bonus, whenever there’s a better deal, they’ve lowered my fees to match.

100/100 — 

Most dependable hosting I've ever had

I started hosting 1 host at Dreamhost in February 2007, and this morning, April 18, 2015 I just hosted my 14th and 15th sites! I love the reliability of the support staff, the ease with which I can control certain features and the fact that in over 8 years I have had little to no downtime that I did not cause for myself.

The cost of the hosting plan that holds all 15 of my domains is so affordable and with multiple payment options I can always do what works best for me at the moment.

100/100 — 

DreamHost is, well, a dream

I have hosted various websites with DreamHost for about one year, during which time I have dealt with many other hosts used by my clients. As an overall value, DreamHost is really hard to beat, even when stacked up against big name hosts like SiteGround and WP Engine. I can host unlimited sites, with unlimited storage, and unlimited free SSL certificates. Like I said, they’re hard to beat.

My experience with DreamHost’s customer support has always been top notch. If it’s a low priority issue, I’ll send an e-mail and they usually respond within a few hours. If it’s a higher priority issue then I open a live chat, which always connects me to a qualified tech within a couple minutes. One way or another, my issues (which have been very few) have been resolved promptly.

90/100 — 

Thoughtful, intelligent support

I have a number of different sites in my Dreamhost account. I’ve hit problems here and there, mostly of my own making. The most telling example of the great support was when I needed to use a specific version of PHP for a particular experiment, one that Dreamhost had moved beyond as part of their normal process of keeping things up to date. The response I got was first the expected “we don’t offer older builds”, but then an unexpected “here’s how you can install it yourself”, followed by detailed specific instructions!

I’ve had similar experiences over the ten years I’ve been with Dreamhost; thoughtful consideration of the question followed by intelligent answers or suggestions. It’s not perfect, but this shows why it is actually very, very good.

100/100 — 

Customer for 8 years - great host

I’ve used Dreamhost over the last 8 years to casually host ~8 websites on shared hosting. This clocks in at about $200 per two years, which while is perhaps a little pricey for what I’m using it for, I always have the option of adding more sites whenever, switching to VPS/cloud etc.

Why I stick with Dreamhost mainly is because whenever I’ve had issues (my fault or otherwise) their support is fast and knowledgeable and can be relied upon to sort you out.

Good job Dreamhost!

100/100 — 

Best value for a developer's site hosting

At Dreamhost, the cheapest shared hosting plan offers the usual stuff all others do (phpmyadmin, databases, ftp, etc), plus unlimited domains, storage, bandwidth and 99.9% uptime.

Since I’m developer, one of the main pros is having SSH access (with tunnel support) along a good set of tools (e.g. git, java, gcc, crontab). That makes me a lot easier to manage sites, deploy, automate tasks and work on prototypes. When they find suspicious files they send a warning e-mail, and when the files are 100% sure malicious they are quarantined (and the user advised). The support staff is kind and really willing to help.

Highly recommend it to all my fellows developers. The panel interface is not brilliant but quite good compared to the majority.

75/100 — 

A solid B+ host

I’ve been on Dreamhost since 2010, and I haven’t had any major problem over that time. The machine I’m on doesn’t appear to be oversold and when the migrated my sites to a newer server it was seamless. Their interface is a bit dated (some part look like they are straight out of the 90’s) and it’s sometimes difficult to find what you’re looking for.

They are generous with space, domains and bandwidth, and technically I’ve found it good. Some downside are I’ve found their support sometimes to be a little less knowledgeable than I would expect, and their backups aren’t the best.

Overall I would say they are a good hosting company that you can trust but they don’t meet the bar of outstanding.

95/100 — 

Value for money

I host around 20 sites/domains, and I chose Dreamhost 6 years ago, and I’m happy! They provide a very reliable hosting, with lots of services and options, for a simple price. Unlimited domains, one-click installs, I don’t give 100% rating because it will sounds strange, but 95% seems honest, regarding the services I used during 6 years. Support is always available, always smiling, and I never had to complain.

85/100 — 

Great and easy to use hosting provider

I use DreamHost for my personal (and business) web hosting. Everything is always quickly set up.

I have used one-click installs for WordPress that have worked beautifully, as well as installed on my own (which meant, creating databases!) and that went smoothly too.

If I’ve ever had issues, DreamHost is always very attentive and quick to assist in any way they can. The price is a steal too.

90/100 — 

Cheap and reliable. Highly recommended if you don't need Ruby.

I’m using Dreamhost to host a few personal websites, my blog, and a couple of landing pages for mobile apps. I’ve been paying $10 per month for unlimited bandwidth and storage for nine years now. Their service is reliable, the admin panel is easy to use, and I’ve never had an issue with speed.

That said, it works best for WordPress or PHP websites. If you are looking to do host a Ruby on Rails site then turn elsewhere.

65/100 — 

Host of dreams

I’ve used Dreamhost for 8 years. They were relatively inexpensive, but with new cloud providers, they have lost that edge. Their interface is outdated. But their core service is solid – a C+ service.

75/100 — 

Premium level service for a premium price...

I would like to start off by saying that the service (both, the actual servers & customer support) is excellent. That, though, comes at a somewhat premium price tag. As a student it’s hard to find a hosting provider that gives 100% of what I have to offer them in exchange. It’s 21’st century and I feel like the price we pay for a premium service today is a bit odd. I get it that people have to pay their bills, but so does everyone else as well.

90/100 — 

Good prices, OK hosting

I used Dreamhost for several years and never had any issues with downtime or outages. They offered loads of space and bandwidth, but their entire control panel system is all proprietary software. I was used to the industry standard of cPanel, but got used to their system eventually.

Their support teams were very responsive and quick to resolve minor issues and answer my questions. Additionally, their referral system allows you to offset the cost of your hosting, or even pay for it entirely.

70/100 — 

Love the admin UI - don't love speed issues

I love how simple the Dreamhost makes to install WordPress, manage domains, or anything really. Their email support is quite good as well (if you choose the critical option when emailing).

I don’t love the speed of my sites and how they go down quite frequently..thought not for long. That’s the only reason I wouldn’t recommend Dreamhost.

92/100 — 

Great support, but lacking some features

I signed up to Dreamhost around 8 months ago, after being suggested by other friends in the design/development industry. I liked their modern interface (which is hard to come by compared to other hosts), which provided quick and easy access to the main features across their site. Their support is second to none, however the waiting times for a live chat session can sometimes peak at 15 minutes, which can be a little hectic if something goes wrong.

Their hosting services are speedy and their newly released one-click SSL certificates (courtesy of LetsEncrypt) make it very easy to get up and running securely and quickly.

75/100 — 

Great, but no cPanel...

I find Dreamhost to be a definite place for you to start your website endeavors. But it’s not perfect.

To start out, it provides an excellent speed coupled with a very reliable uptime that you can count on every single day of the week. It’s customer support isn’t bad as well, as they certainly know what they are doing.

And the good ends there. The price isn’t exactly targeted towards a very large customer base, and by that I mean that it may not be that expensive but there are cheaper web hosts out there. And the final thing that holds Dreamhost back is that fact that it is not very user friendly. Its interface is complicated and it lacks key features and tools especially for a beginner. I just wish that it had a CPanel.