TMDHosting Review

Is This "Secretive" Host Reliable?

Brad Smith  —  · Read user reviews

TMDHosting review

TMDHosting is a versatile, affordable web hosting service.

It caters to businesses of all sizes, offering everything from affordable shared hosting options to more expensive and powerful dedicated hosting services. For this review, we’re going to focus exclusively on shared hosting.

TMDHosting has quite a lot to offer, from live chat customer service, unlimited bandwidth, and unlimited storage. They also offer free domain names and unlimited email addresses for subscribers.

But is TMDHosting good enough compared to other hosts? Let’s find out.

We tested their service from top to bottom, gauging its uptime, speed, usability, customer service, and more to give you a well-rounded, unbiased look at what TMDHosting offers.

General Info & Hosting Overview

SPEED: 348ms (November 2019 to April 2020)
UPTIME: 99.99% (November 2019 to April 2020)
SUPPORT: 24/7 Live Chat, Phone Support, Knowledgebase
APPS: Linux, Windows, Weebly, WordPress
FEATURES: Unlimited Bandwidth, Unlimited Storage, Sitebuilder, Unlimited Email Accounts, Daily Backups
HOSTING PLANS: Shared, WordPress, Dedicated, Cloud, VPS, Reseller
PRICING: Starting at $2.95/mo

Pros of Using TMDHosting

1. Responsive Customer Service

Live chat customer service is the top-shelf of efficient customer service.

Thankfully, that’s something TMDHosting has. We tried out their live chat ourselves and were really impressed with their responsive support team.

There is a live chat logo in the lower corner of the page. We clicked on it and were immediately connected with Alex Peterson, a customer support representative.

TMDhosting live chat

We asked two questions. This is a tactic used to gauge how attentive a customer service representative is. He answered both questions right away before attempting to move into sales territory.

TMDhosting live chat 2

Despite him trying to steer the conversation towards some kind of sales action, he was helpful, responsive, and gave complete answers.

TMDHosting also has a knowledge base and limited phone support, which we will get to in a moment.

2. Great Uptime (99.99%)

TMDHosting promises 99.99% uptime, but that’s a pretty common claim in the hosting world.

The only way to get truly accurate uptime data is to measure it yourself. We typically do this by creating a test website on the service in question and measure its uptime for a few months.

TMDHosting last 6 month uptime and speed statistics
TMDHosting average uptime | See stats

Over the past six months, they have stayed true to their claims and have boasted an average uptime of 99.99%.

We should note that in the previous year their uptime was pretty lackluster but it’s great to see that they have improved their service and have had a steady uptime for the last six-month period.

Perhaps one of the reasons why they have improved uptime results is that TMDHosting tries to keep up with the latest server specifications and uses state-of-the-art datacenters. Currently, there are seven data centers around the globe.

3. Free Domain and Unlimited Email Accounts Included

All of the shared hosting plans with TMDHosting come with a free domain for the first year. That’s great news because it’s an added expense taken off of the table.

But that’s not all.

It also lets you create email accounts, free of charge. While some hosts will give you 5, 10, even 50 email addresses, TMDHosting covers you entirely with unlimited email accounts.

4. SSL Security

SSL stands for Secure Socket Layer, and it is one of the most important security features that a website hosting service can include.

Why is that?

You can use SSL certificates to ensure that your site is an HTTPS site instead of HTTP. That matters a lot for one significant reason.

Google decided some time ago that it would label all HTTP websites as unsecure through the Chrome browser. So, if you have HTTP in front of your URL, there will be a small disclaimer next to it that says your site is not secure.

Luckily SSL security is offered as a part of every plan with TMDHosting, ensuring that all communications between the user and site are safely encrypted.

5. Free Site Transfer

Not everyone flocking to a hosting service is looking to start a new website.

Some of them already have an existing site in place and are just not happy with the service they’re using.

Those people have to transfer their site and their domain over to the new service before they can get started.

TMDHosting offers site migration as a free service, and we applaud that.

6. Very Fast Page Loading Speed (0.35 sec)

Speed is an important factor, both when it comes to the user experience and your SEO score. A site that is too slow will have a harder time getting decent placement on popular search engines like Google.

What’s more, mobile websites that take between one and three seconds to load see a bounce rate increase of 53%.

TMDHosting last 6-month detailed uptime and speed
TMDHosting average speed November 2019 – April 2020 | See stats

So it’s great to see that TMDHosting came in with an average page loading speed of 348ms over the last six months.

7. 60-Day Money-Back Guarantee

All of TMDHosting’s plans come with a 60-day money-back guarantee.

We felt that it was important to highlight that it’s a long period of time, especially compared to other hosts, who usually offer 30-day money-back guarantees.

You can use their services for a full two months. If you decide that you don’t like it, you’ll get your money back.

That shows that they are willing to stand by the quality of their product. They’re not only giving you your money back but also giving you a long period of time to really decide if it’s worth the cost.

8. Easy to Use Control Panel

TMDHosting includes classical cPanel with their shared hosting plans. So, if you’ve used cPanel with other hosting accounts, you should feel right at home.

TMDHosting cPanel

From the control panel, you can manage your domains, email accounts, check your site’s statistics, and do all other things related to hosting a website. You can also access and manage your daily free backups from the cPanel. In case you want to double the number of backups you can purchase The Personal Daily Backup from the Client Area and access it via FTP.

Overall, TMDHosting’s control panel is easy to use and you shouldn’t have any problems navigating around.

Cons of Using TMDHosting

1. Limited Phone Support

We mentioned TMDHosting’s phone-based customer service before. Unfortunately, it’s not 24/7. Phone lines are only open from 9 a.m. to 5 p.m. EST.

We confirmed this with the customer support department, and they were slightly misleading when we asked. We asked about the limitations around phone support, and they responded by saying that you can reach them anytime by phone or chat.

When we pressed the question, they said that phone hours were limited from 9-5. However, live chat support is available 24/7.

Is this a big deal?


Are we nitpicking?


But it was worth pointing out.

2. Not Transparent Pricing

There’s a little bit of confusion with the pricing of TMDHosting’s plans.

At first look, their cheapest plan clocks in at $2.95 per month. That’s a great price point.

However, that’s only available if you pay for 36 months upfront. After that, your renewal price goes up to $6.95 per month. That’s a pretty big price hike that’s not stated upfront.

And what if you want it for a shorter period of time? The shorter you go, the higher the pricing gets. Subscribing to TMDHosting’s starter plan for only one month costs $8.95 per month, plus you would have to pay a setup fee of $9.95.

3. Little Information About Their Company

Usually, when you check some company’s About page, you will find information on their origin, team, how they started, and more.

TMDHosting, however, keeps things private and there’s not much information provided about the company itself.

It’s not a big deal, but it would be good to know more details about your potential host.

TMDHosting Pricing & Hosting Plans

TMDHosting has three different options for Linux website hosting. They are the Starter, Business, and Enterprise plans.

Starter Plan Business Plan Enterprise Plan
Pricing $2.95/month
Renews at $4.95/mo
Renews at $7.95/mo
Renews at $12.95/mo
Websites 1 Unlimited Unlimited
Bandwidth Unmetered Unmetered Unmetered
Storage Unmetered Unmetered Unmetered
Email Accounts Unlimited Unlimited Unlimited
Other Features • Free Domain
• SSL Security
• Advanced SSL Security
• Performance x2
•128MB of Memcache
• Wildcard SSL
• Opcache
• Performance x3

They also have three plans for Windows shared hosting. They go by the same names.

Starter Plan Business Plan Enterprise Plan
Pricing $3.99/month
Renews at $8.99/mo
Renews at $9.99/mo
Renews at $16.85/mo
Websites 6 Unlimited Unlimited
Bandwidth Unmetered Unmetered Unmetered
Storage Unmetered Unmetered Unmetered
Email Accounts Unlimited Unlimited Unlimited
Other Features • Free Domain
• SpamExperts
• Free Domain
• SpamExperts
•Performance x2
• Free Domain
• SpamExperts
•Performance x3

All of these plans come with a 60-day money-back guarantee. They accept credit and debit card payments, plus PayPal and bank transfers.

Do We Recommend TMDHosting?

Yes, we do.

For starters, they have great customer service that helps people use their wide array of services.

It’s incredibly secure and can serve as an all-in-one thanks to its ability to work with the Weebly website builder.

On top of that, they showed great results both in uptime and speed.

TMDHosting is an excellent service at an affordable price.

P.S. Have you used TMDHosting before? Please consider leaving a review below — good or bad — doesn’t really matter as long it’s helpful to our visitors. Thanks for your support.

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